## Shopping Cart 0 You're **$125.00** away from FREE Ground Shipping! \*Furniture & Rugs Excluded Subtotal: $0.00 Checkout [View Cart](/content/cart/index.html) [Shop All Shoes](/content/collections/shoes/index.html)plusminus - [Best Sellers](/content/collections/best-seller-shoes/index.html) - [Flats & Loafers](/content/collections/flats/index.html) - [Heels](/content/collections/heels/index.html) - [Wedges](/content/collections/wedges/index.html) - [Sandals & Slides](/content/collections/sandals-slides/index.html) - [View all Shoes](/content/collections/shoes/index.html) \\ \\ The Fall Shoe Edit](/content/collections/fall-shoes/index.html) \\ \\ Shop New Arrivals](/content/collections/new-shoes/index.html) [Clothing](/content/collections/clothing/index.html)plusminus - [Best Sellers](/content/collections/best-sellers-clothing/index.html) - [Dresses & Jumpsuits](/content/collections/dresses/index.html) - [Blazers & Jackets](/content/collections/blazers-jackets/index.html) - [Tops](/content/collections/tops/index.html) - 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[Powerful Prints](/content/collections/powerful-prints/index.html) - [Executive Collection](/content/collections/executive-collection/index.html) \\ \\ New Arrivals](/content/collections/new/index.html) [Campaign Lookbook](/content/pages/spring-summer-campaign-2025 "https://anneklein.com/pages/spring-summer-campaign-2025"/index.html) Behind The Brand plusminus - [Anne Klein History](/content/pages/ak-history/index.html) - [Blogs](/content/blogs/fashion-tips-and-trends/index.html) - [Breast Cancer Research Foundation®](/content/collections/shop-pink/index.html) [Shop All Handbags & Wallets](/content/collections/handbags-1/index.html)plusminus - [Best Sellers](/content/collections/best-seller-handbags/index.html) - [All Handbags](/content/collections/handbags/index.html) - [Tote Bags](/content/collections/tote-bags/index.html) - [Crossbody Bags](/content/collections/crossbody-bags/index.html) - [Wallets & Wristlets](/content/collections/wallets-wristlets/index.html) - [Satchel Bags](/content/collections/satchels-top-handles/index.html) - 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Add content to this section using the sidebar. \\ \\ Shop All Sale](/content/collections/clearance/index.html) \\ \\ Sale Shoes](/content/collections/sale-shoes/index.html) [Apple Accessories](/content/collections/apple-accessories/index.html)plusminus - [Best Sellers](/content/collections/best-seller-apple-products/index.html) - [Apple Watch® Accessories](/content/collections/apple-watch-accessories/index.html) - [Apple AirPods® Accessories](/content/collections/apple-airpods-r-accessories/index.html) - [Apple iPhone® Accessories](/content/collections/apple-iphone-r-accessories/index.html) - [View All Apple Accessories](/content/collections/apple-accessories/index.html) \\ \\ Apple Watch Bands](/content/collections/apple-watch-accessories/index.html) \\ \\ New Apple Accessories](/content/collections/new-apple-accessories/index.html) Insider's Club FAQ # FAQs Go to category...Signing UpAccountEarning PointsRedeeming RewardsCheckoutReferrals & Social SharingTroubleshooting & Support ## Signing Up How do I sign up for the AK Insider reward program? Signing up is easy! Simply create an account [**here**](/content/account/register/index.html) and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points! What are the advantages of becoming a rewards member? s ## Account Where can I find all of my rewards account info? The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page [**here**](/content/pages/loyalty-rewards/index.html). And in your personal account information to sign in. How do I know which Rewards tier I am currently a member of? When you are signed into your rewards account, your home page will list all of the rewards tiers. Your current tier and perks will be highlighted with a box around it. How will I know when I have reached a new tier? When your total points reach a new tier threshold, you will receive an email welcoming you to the new tier. If this tier includes a reward, the email will also contain a unique one-time coupon code for you to redeem. Please note that coupons cannot be combined with points redemption. ## Earning Points How do I earn points through purchases? s Why didn’t I earn points on my purchase? s How do points convert to dollars? I should have earned points for a purchase/incentive but didn’t see my account balance change. Did I get credit? s What happens to my points if I return a purchase? s Do purchases made with gift cards earn points? s Does it cost anything to begin earning points? Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit our [**Rewards Page**](/content/pages/loyalty-rewards/index.html) to get started. Do points ever expire? Your points will expire one year after the date the points were earned! ## Redeeming Rewards How do I redeem my points? Exchanging your points for great rewards couldn't be easier! Simply visit our [**Rewards Page**](/content/pages/loyalty-rewards/index.html)to view all of our great reward options and click the 'Redeem' to shop. Will I be able to use my points/rewards in store? No, Anne Klein does not own physical stores. Point rewards can only be redeemed on Anneklien.com Can I return my order if I redeemed rewards points for a discount? Yes! If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your rewards account. I’ve earned points with my last purchase, but now I want to return it. What will happen to my reward? If you use rewards for a purchase and return the item, the rewards will go back to your account. For example: - You use a $10 reward on a $100 purchase. - If you return it, $90 will go back to your card, and the $10 reward will return to your account. How can I get a birthday reward? Add your birthday under ways to earn points on the [**Loyalty Rewards Page**](/content/pages/loyalty-rewards%20./index.html) on your birthday we will send you a special discount code via email valid for 30 days from the date of your b-day! _\\* Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion. \*_ I signed up for the Birthday Bonus but didn’t receive it. We’re thrilled you’ve joined our rewards program to celebrate your special day! **To receive your birthday bonus:** - Register your birthday at least **30 days in advance**. - Bonuses will be emailed to you on your birthday. If you register after your birthday this year, the reward will be available on your birthday next year. Birthday rewards are based on your Rewards tier at the time of your birthday. If it’s been over 30 days since registering and you haven’t received your bonus, contact [**customer service**](/content/pages/faq-customer-service?hcUrl=%2Fen-US%2Fwhat-is-your-contact-information-609720/index.html)—we’re happy to help! ## Checkout How do I redeem my rewards at checkout? d ## Referrals & Social Sharing I received an error message when referring friends through the email referral box. What went wrong? d I’ve referred several friends but haven’t received any points for it. Is there something else I need to do? d ## Troubleshooting & Support Why didn’t I earn points on my purchase? Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us at [**customer******s** ervice**](/content/pages/faq-customer-service?hcUrl=%2Fen-US%2Fwhat-is-your-contact-information-609720/index.html) to help apply your points to your account. You also won’t receive points if you return your purchase, or your purchase is canceled for any reason. Please note that any points you earn on a purchase you later return will be deducted from your point balance. _\*Purchases made with gift cards will not be rewarded points. \*_ I should have earned points for a purchase/incentive but didn’t see my account balance change. Did I get credit? d I received an error message when referring friends through the email referral box. What went wrong? d Who can I contact if I have issues with my account or points? Please contact our customer service team: - Live Chat: anneklein.com - Email: customercare@anneklein.com - Phone: Toll-Free: 1 844-390-ANNE (2663) ## Get support [Contact us](https://anne-kleinloyaltyfaq.gorgias.help/en-US/contact?isEmbedded=true) Live Chat: anneklein.com Email: customercare@anneklein.com Phone: Toll-Free: 1 844-390-ANNE (2663) FAQs Hi, how can we help you? Search [Track order](https://anne-klein.gorgias.help/en-US/ssp/login?isEmbedded=true) [Return order](https://anne-klein.gorgias.help/en-US/ssp/login?isEmbedded=true) [Cancel order](https://anne-klein.gorgias.help/en-US/ssp/login?isEmbedded=true) [Report issue](https://anne-klein.gorgias.help/en-US/ssp/login?isEmbedded=true) ## Get more information [**Contact & Hours of Operation** \\ \\ 2 articles](https://anne-klein.gorgias.help/en-US/articles/contact-and-hours-of-operation-138403?isEmbedded=true) [**Orders** \\ \\ 5 articles](https://anne-klein.gorgias.help/en-US/articles/orders-161432?isEmbedded=true) [**Shipping & Billing** \\ \\ 8 articles](https://anne-klein.gorgias.help/en-US/articles/shipping-and-billing-160464?isEmbedded=true) [**Returns & Exchanges** \\ \\ 6 articles](https://anne-klein.gorgias.help/en-US/articles/returns-and-exchanges-161431?isEmbedded=true) [**Watch Inquiries** \\ \\ 7 articles](https://anne-klein.gorgias.help/en-US/articles/watch-inquiries-162017?isEmbedded=true) [**Promotions & Eligibility** \\ \\ 2 articles](https://anne-klein.gorgias.help/en-US/articles/promotions-and-eligibility-161433?isEmbedded=true) [**Redo Returns + Shipping Protection** \\ \\ 3 articles](https://anne-klein.gorgias.help/en-US/articles/redo-returns-+-shipping-protection-161430?isEmbedded=true) [**Privacy Policy** \\ \\ 1 article](https://anne-klein.gorgias.help/en-US/articles/privacy-policy-256211?isEmbedded=true) ## Get support [Contact us](https://anne-klein.gorgias.help/en-US/contact?isEmbedded=true) Email: customercare@anneklein.com Call us - Toll-Free: [+1 844 390 2663](tel:+18443902663) ## Search What are you looking for? anneklein.com # anneklein.com is blocked This page has been blocked by an extension - Try disabling your extensions. 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